Are you an LPN, RN, or experienced senior-care professional who enjoys building relationships, supporting families, and leading high-quality home care?

At Home Instead, we believe individuals should be supported to live safely, confidently and with dignity in the place they call home. Through personalized, non-medical home care, we help clients maintain their independence and quality of life.

The Client Services Coordinator enjoys building robust relationships and creating a positive client and family experience. The role combines oversight of client care, quality standards, team collaboration, and community engagement to help ensure consistent, high-quality support throughout each client’s care journey.

Responsibilities
Help maintain and ensure solid standards of care
Manage and support day-to-day client care experience
Oversee and strengthen the care assessment and quality assurance process
Collaborate with the service team to support continuity of care
Monitor service quality, client satisfaction, and team performance
Maintain relationships with healthcare providers, senior living communities,



and community partners
Participate in community outreach and referral activities as needed
Participate in the rotating after-hours escalation schedule

What We’re Looking For
Current LPN or RN designation in good standing in Nova Scotia
5+ years' experience in senior care, home care, community healthcare, or a related setting
Proactive, confident, and comfortable taking initiative
Supervisory experience is an asset
Strong communication, organization, and problem-solving skills
Professional, compassionate approach
Valid driver’s license and reliable vehicle

Why Home Instead
Competitive compensation
Matching Group RRSP
Health and dental advantages
Learning and career development prospects
A supportive, collaborative team environment

If you are looking for a leadership role where you can support a strong team and help deliver an exceptional experience for seniors and their families, we would love to hear from you.

📌 Client Services Coordinator Lpn/rn Home Care Halifax Regional Municipality (Canada)
🏢 Home Instead
📍 Canada