We are seeking a dynamic and friendly Dental Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic and organized approach will help coordinate appointments, manage patient records, and facilitate clear communication between patients and our dental professionals. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this chance is perfect for you! This paid position offers a chance to grow your career in a supportive and qualified setting.
Responsibilities
Greet patients warmly and professionally, creating a positive first impression of the practice
Schedule, confirm, and reschedule appointments using dental practice management software such as Curve Hero.
Manage multi-line phone systems to answer inquiries, direct calls, and handle appointment requests efficiently
Verify patient insurance information and update electronic medical records accurately in Curve or similar systems
Collect payments, process billing, and handle administrative tasks related to patient accounts
Maintain organized patient files and ensure all documentation complies with privacy regulations
Coordinate communication between patients, dental staff, and external providers to ensure seamless care delivery
Skills
Proven experience as a Dental Receptionist or in a dental office setting with strong knowledge of dental terminology
Proficiency with dental practice management software such as Curve is highly desirable
Excellent communication skills for front desk interactions and multi-line phone system management
Strong organizational skills with attention to detail for managing electronic medical records and appointment scheduling
Familiarity with medical office procedures, insurance verification, and billing processes
Ability to handle sensitive information discreetly while maintaining professionalism at all times
Prior experience working with electronic health records (EHR) systems and medical/Dental terminology enhances your candidacy
Join us in creating a welcoming workplace where patients feel cared for from their first call to their final appointment. Bring your enthusiasm, organizational skills, and passion for excellent service to our team!