What's required from you
Oversee the daily operations of the front of house area, including managing staff and ensuring smooth service, cleanliness of front of house
Train and supervise front of house staff
Ensure excellent customer service by addressing customer concerns and resolving any issues that arise
Maintain a clean and organized front of house area, including retail area
Monitor inventory levels of supplies, such as paper goods, coffee products, take out products, ect.
Collaborate with the kitchen staff to ensure efficient communication and coordination between front and back of house
Implement and enforce food safety standards and regulations to ensure a safe dining experience for customers
Requirements
Previous experience in the food industry, preferably in a supervisory or management role
Solid knowledge of food handling and service procedures
Excellent leadership and team management skills
Ability to multitask and work in a quick-paced environment
Knowledge of food safety regulations and ability to enforce them effectively
Strong customer service skills with a focus on providing exceptional hospitality
Ability to remain calm under pressure and handle difficult situations with professionalism
Flexibility to work evenings, weekends, and holidays as required
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Types: Full-time, Permanent
Pay: From $38,611.19 per year
Benefits:
Dental care
In office parking
Store discount
Shift:
8 hour shift
Day shift
Evening shift
Work days:
Every Weekend
Monday to Friday
Weekends as needed
Education:
Secondary School (preferred)
Experience:
Hospitality: 2 years (required)
Language:
English (preferred)
Licence/Certification:
Smart Serve (preferred)
Ability to Commute:
Ancaster, ON L9G 2H5 (required)
Ability to Relocate:
Ancaster, ON L9G 2H5: Relocate before starting work (required)
Work Location: In person
📌 Front Of House Grocery Cashier Ancaster
🏢 Castelli Mercato
📍 Ancaster
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