Nest Dental is a newly opened state of the art general dentist office on Fraser street in Vancouver, BC. We are looking for an experienced dental receptionist to join our growing team. Candidate must have at least 2 year of experience as a dental receptionist and must know how to process dental insurance claims, accounts receivable, treatment coordination and follow structured systems and SOPs. This is a full time position with weekend availability needed at times and not an entry level position.
Duties
Greet and welcome patients and visitors in a friendly and professional manner
Answer phone calls, schedule appointments, and manage the front desk area
Provide excellent customer service by addressing patient inquiries and concerns
Perform data entry tasks and maintain accurate patient records on Open Dental
Assist with insurance verification and billing processes
Coordinate with dental staff to ensure smooth patient flow
Maintain cleanliness and organization of the reception area
Manage account receivable and patient payments
Assist in achieving daily and monthly practice goals
Qualifications
Previous 2 year experience in Dental reception and handling and process insurance claims.
Knowledge of dental office procedures and terminology.
Solid customer support skills with the ability to handle difficult situations professionally
Excellent verbal and written communication skills
Proficient in proofreading documents for accuracy
Familiarity with office equipment and basic computer skills
Experience with data entry
Ability to multitask, prioritize tasks, and work efficiently in a fast-paced workplace
Exceptional phone etiquette and interpersonal skills
Job Types: Full time, Part-time
Pay: $30.00-$35.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Company events
Dental care
Extended health care
Flexible schedule
On-site parking
Paid time off
Vision care
Education:
Secondary School (required)
Experience:
Dental receptionist: 1 year (required)