We are a well-established, busy, full-scope optometry practice in Waterloo dedicated to providing excellence in patient care. Our team is committed to creating an exceptional experience for every patient through outstanding service, advanced technology, and compassionate care.
We are looking for a hard-working, reliable, detail-oriented professional with exceptional interpersonal and customer service skills to join our established team.
We are currently looking to fill the following positions:
Responsibilities:
Welcome and assist patients with a friendly, professional attitude
Schedule appointments and answer phones
Verify patient information
Perform preliminary vision testing and diagnostic pretesting
Maintain accurate patient records
Support the doctor and clinical team to ensure productive patient flow
Help patients select frames and lenses that fit their lifestyle and style
Educate patients on lens options and eyewear products
Adjust, fit, and dispense eyewear
Process optical orders, verification, and assist with inventory
Deliver exceptional customer service throughout the patient experience
We're Looking for Team Members Who Are:
Reliable and dependable
Passionate about providing outstanding customer service
Detail-oriented and accurate
Flexible and adaptable in a fast-paced environment
Well organized with strong multitasking skills
Comfortable using computers and learning new software
Experienced in retail or healthcare (preferred but not required)
Positive, professional, and team-oriented
What We Offer
Competitive pay based on experience
Training
Opportunities for qualified growth
Employee discounts on eyewear and eye care services
Employee Health Benefits
A supportive, collaborative work workplace where you can build a rewarding career
If you are looking to join a respected practice that values teamwork, professionalism, and excellence in patient care, we encourage you to apply. Please submit your resume and include a cover letter outlining why you think you are a suitable candidate. We look forward to meeting you!
Pay: From $18.50 per hour
Benefits:
Dental care
Extended health care
On-site parking
Store discount
Vision care
Ability to commute/relocate:
Waterloo, ON N2V 2C2: reliably commute or plan to relocate before starting work (required)
Language:
English (required)
Work Location: In person
📌 Optometric Assistant/dispensing Optician Waterloo
🏢 Waterloo Eye Care Centre
📍 Waterloo
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.