Company Description

We are S&R; Group and for over 60 years we have been building communities "where friendships flourish and life is enriched". We are looking for people who, like us, believe the work we do has a positive impact on their community and that together we can continue supporting our Residents and their families.

Support our Home in the Office Coordinator role where you keep daily life running smoothly, from warm phone greetings to billing and admission contracts. Your organization, problem-solving, and positive energy help families feel supported and make every Resident's day brighter.

Responsibilities
Co-ordinate daily tasks in busy office setting
Prioritize appointments and proactively and positively resolve conflicts as they arise
Maintain office operations by ordering supplies, processing invoices
Responds to phone and email inquiries – providing general information and referring inquiries to the appropriate source.
Complete monthly accommodation billing including rate reductions
Oversee resident comfort trust accounts
Complete new resident admission contracts
Other duties and responsibilities as assigned or required

Qualifications We are seeking a candidate with the following qualifications:
Post Secondary Education with a diploma in Office Administration




Excellent interpersonal, communication and organizational skills
Familiarity/ability to understand the MN act, Rate Reduction/GIS/OAS
Experience in an Office and or a Long Term Care Home setting an asset-resident accounts, billings, month end reports would be an asset
Extensive computer literacy skills including Word, Excel and Outlook
Ability to maintain records, resident trust accounts, prepare admission agreements and complete billing
Demonstrated ability to effectively manage time-sensitive tasks
Pro-active approach and able to work with minimal supervision
Ability to work under pressure in busy, quick-paced environment

Behavioural Qualities
Engaging, positive attitude
Professional and expressive telephone manner
Exhibit a highly developed ability to actively listen to resident and employee needs
Demonstrates flexibility and creativity in problem solving
Forward, independent and creative thinking

Additional Information While our Applicant Tracking System uses some AI-enhanced tools, every decision throughout screening, assessing, and selecting candidates is made by real people on our team.

This posting is for an upcoming vacancy.

📌 Office Coordinator Long Term Care Windsor
🏢 Su0026R Nursing Homes
📍 Windsor