Key Skills: Amazon Connect, French Speaking & Test Automation
Skill Required
• Expertise in QE with Contact Center platforms.
IVR/Routing Automation using Cyara, Hammer, etc.
Automation testing across UI & APIs (Selenium, Postman, Karate, etc. — any of them).
Agent Desktop Automation.
Java core.
Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.
Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse), etc. Experience working in a structured scaled Agile workplace.
Solid knowledge of AWS Amazon Connect is a plus.
French Speaking / Testing Capabilities.
📌 Bilingual Qe Engineer – Contact Center Tools Toronto
🏢 Astra North Infoteck
📍 Toronto
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