Elevate customer satisfaction at CIBC as a Senior Analyst in Retail Lending Account Management. Analyze credit processes and provide actionable insights with a hybrid work model.
As a Senior Analyst at CIBC, you’ll focus on operational results, leveraging your data analytics and credit knowledge to enhance efficiency. You will collaborate with multiple departments and provide vital reporting and recommendations to improve client experiences in retail lending. This position empowers you with the flexibility to thrive in a hybrid work environment.
Key Responsibilities:
• Analyze operational results of credit processes
• Develop and produce portfolio management reports
• Apply technical skills for problem-solving credit scenarios




• Liaise with departments and external vendors
• Communicate research findings and recommendations
Requirements:
• Experience with SAS, SQL, or similar data mining software
• Robust analytical and communication skills
• Knowledge of credit card portfolio performance
• Passion for relationship-building and teamwork
• Ability to manage hybrid work activities
Utilize your data analytical skills to drive efficiency and enhance customer satisfaction at CIBC.
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📌 Senior Analyst, Retail Lending at CIBC (Toronto)
🏢 CIBC US
📍 Toronto