Job Description IVR Application Developer – Cisco CVP / Amazon Connect Location: Toronto, ON Work Mode: 4 days hybrid Skill Required • 4+ years of experience in DTMF IVR application development in CVP (Contact Center). • Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. • Java development with client backend integrations (REST APIs, OAuth2, XML Web Services, MS SQL Server). • Experienced in CVP in Java, API integration, sharing data between IVR and agent desktop, customer self-service solutions. • Knowledge of UCCE / ICM (integration of CVP IVR applications with UCCE routing scripts, DNIS, queuing to skill group, CTI variables, Finesse Agent Desktop), Cyara. • Robust knowledge of AWS Amazon Connect is a plus.
Requirements Java
📌 Ivr Application Developer – Cisco Cvp/ Amazon Connect Toronto
🏢 Astra North Infoteck
📍 Toronto
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