Lead a global team at Ralliant Corporation as a Technical Support Manager overseeing Projects & Services. This hybrid role focuses on escalations, cross-functional integration, and enhancing customer experiences.The position calls for a leader with over 7 years of experience in technical support and problem resolution across multiple product lines. You will provide strategic oversight of global support functions, ensuring standardized processes and maintaining high-quality technical capabilities. This role combines leadership within engineering, field services, and quality to ensure seamless project execution and issue resolution.Key Responsibilities:
Lead factory and regional technical support teams globally
Own advanced escalation processes for product issues




Standardize documentation and support procedures
Define methodologies for troubleshooting and diagnostics
Align technical support across Generation, CBM, and Grid & GISRequirements:
Bachelor's degree in Electrical Engineering or related field
7+ years in technical support or engineering roles
Demonstrated leadership in multi-site environments
Robust analytical and problem-solving skills
Effective communicator across diverse teamsDrive the future of customer support with cutting-edge strategies and robust processes at Ralliant Corporation.#J-18808-Ljbffr

📌 Global Technical Support Manager At Ralliant Toronto (Canada)
🏢 Ralliant
📍 Canada