Become a key player at PAL Airlines in St. John's, NL as a Full time Reservations Agent. Utilize your exceptional customer service skills to manage reservations and enhance traveler experiences. In this role, you will efficiently process reservation requests, assist customers in booking accommodations, and provide critical information about services and pricing. Your solid communication skills will be crucial in addressing inquiries and resolving issues, making every interaction seamless for our valued customers. Key Responsibilities:
Respond promptly to customer inquiries via various channels
Process recent reservations, modifications, and cancellations accurately
Provide detailed information about services and pricing
Coordinate with other departments for smooth service delivery
Resolve customer complaints efficiently, escalating when needed Requirements:
High school diploma or equivalent
Proven customer service experience in travel or hospitality
Proficiency in reservation and booking software
Excellent verbal and written English communication skills
Ability to multitask in a fast-paced environment Leverage your customer service expertise and passion for travel with PAL Airlines to create memorable journeys. #J-18808-Ljbffr
📌 Full Time Reservations Agent At Pal Airlines St John's (St. John's)
🏢 PAL
📍 St. John's
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