Customer-Focused Insurance Administrative Assistant (Mississauga)

Customer-Focused Insurance Administrative Assistant (Mississauga)

09 Oct
|
Kevin D'Souza Insurance Agency
|
Mississauga

09 Oct

Kevin D'Souza Insurance Agency

Mississauga

Join an independent insurance office as a Customer-Focused Administrative Assistant, where you will engage with clients, manage billing inquiries, and provide top-notch service daily.
This position aims to enhance customer relationships within the insurance industry. You will be responsible for responding to questions about billing, claims, and general inquiries while also processing billing calls and resolving issues. Additionally, your role involves assisting agency team members in their daily tasks and managing customer requests efficiently.
Key Responsibilities:
• Provide friendly and accurate customer service as office ambassador
• Resolve billing issues and assist with payment inquiries




• Support agency team with leads and policy updates
• Identify sales opportunities through active listening
• Collaborate on marketing and social media goals
Requirements:
• Must have Property & Casualty license (OTL or RIBO preferred)• Bilingual in Hindi, Urdu, Punjabi, and English
• Solid customer service and communication skills
• Proficient in Microsoft Office and technology
• Self-motivated with stellar attendance
Bring your passion for customer service and insurance to this rewarding role.
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📌 Customer-Focused Insurance Administrative Assistant (Mississauga)
🏢 Kevin D'Souza Insurance Agency
📍 Mississauga

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