Convergence Networks is hiring a Service Desk Administrator in Ottawa, ON to deliver frontline IT support for clients via phone, email, and in person. You will diagnose issues across networks, servers, and workstations and provide rapid, friendly service in a high-volume workplace.
The role emphasizes troubleshooting, ticketing discipline, and timely escalation when necessary, with prospects for advancement within the MSP environment.
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📌 Service Desk Specialist Tier 1 – Fast Paced It Support Ottawa (Canada)
🏢 Convergence Networks
📍 Canada
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