Senior Communications Specialist to manage technology communications for B2B Banking & Credit Technology systems - JP2340
Location: Downtown Toronto - Hybrid – Mon anchor day and Tues or Friday - flexible

Working hours: Standard 9 to 5 – Mon to Fri/37.5 hours/week

Line of business: T&O;

The Communication Consultant’s primary responsibility is to manage the multiple facets of communicating technology strategies and deliverables for a technology department who is responsible for the B2B Banking & Credit Technology systems.

Must Haves

Typically, between 5 - 7 years of relevant experience

Experience supporting internal communications, technology communications, leadership updates, newsletters, articles, announcements or PowerPoint materials is preferred.

Post-secondary degree in in Communications, Public Relations, Journalism, Computer Science or a related field of study or an equivalent combination of education and experience

Communication Skills

Excellent written and verbal communication skills for crafting clear, compelling messaging.

Ability to tailor communication for different audiences (e.g., technical teams, end-users, executives, or external stakeholders)

Uses a straight-talk and story-telling approach for communications.

Gathers feedback and continually evaluates the effectiveness of the communications strategy and output / content

Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.

Applies established communication tools, templates and methods consistently, and shares practical improvement suggestions where applicable.

Skill in storytelling to highlight the value and impact of technology.

Technical Skills

Solid-level expertise in all MS Office Products, with high concentration on Outlook, MS Teams, Powerpoint

Ability to support simple visuals, infographics, PowerPoint clean-up and presentation formatting as needed

Understanding of the broad technology concepts (i.e. Application Development and Implementation, Technology migrations and conversions, Cloud Capabilities)

Familiarity with technical terminology and the ability to translate it into simple, customer-friendly language.

Awareness of industry trends and competitive landscape, (Technology and Financial Institutions).

Organizational Skills

Ability to build plans, manage timelines and deliverables, including deliverables reliant on multiple input sources and reviewers.

Ability to understand and coordinate between multiple communications channels.

Experience in managing multiple stakeholders and priorities.

Strong follow-up discipline, attention to detail and ability to track open items, approvals, dependencies and deadlines.

Responsibilities

Build content from multiple input sources and craft clear, concise and engaging written materials

Elicit comprehensive and relevant information from a diverse stakeholder group (including technical resources) and translate into easily consumable data for non-technical audiences





Use established communication channels and templates effectively for existing communication channels

Develop a working knowledge of the bank’s strategies and our department’s strategies to enable content which links strategies, achievements, opportunities and benefits

Provide practical communications support, first-pass drafting, editing and message refinement under the direction of the communications lead

Build effective relationships with internal/external stakeholders

Work independently on a range of complex tasks, which may include unique situations.

Focus is primarily on group-level communications and support requests across the business/group.

Support execution of the communications schedule by drafting, editing, coordinating and tracking recurring and ad hoc communications for the group

Broader work or accountabilities may be assigned as needed.

Pre and post-production release communications

Weekly achievements content for newsletters, ad hoc achievements content for other Bank Communications platforms

Inputs to leadership updates, group articles, announcements and other short-form communications as required

Presentations on group strategies

Inputs to townhalls and leadership messaging

Duration: 1 year

Location: Downtown Toronto - Hybrid – Mon anchor day and Tues or Friday - flexible

Working hours: Standard 9 to 5 – Mon to Fri/37.5 hours/week

Line of business: T&O;

The Communication Consultant’s primary responsibility is to manage the multiple facets of communicating technology strategies and deliverables for a technology department who is responsible for the B2B Banking & Credit Technology systems.

Must Haves

Typically, between 5 - 7 years of relevant experience

Experience supporting internal communications, technology communications, leadership updates, newsletters, articles, announcements or PowerPoint materials is preferred.

Post-secondary degree in in Communications, Public Relations, Journalism, Computer Science or a related field of study or an equivalent combination of education and experience

Communication Skills

Excellent written and verbal communication skills for crafting clear, compelling messaging.

Ability to tailor communication for different audiences (e.g., technical teams, end-users, executives, or external stakeholders)

Uses a straight-talk and story-telling approach for communications.

Gathers feedback and continually evaluates the effectiveness of the communications strategy and output / content

Remains alert to new trends, tools and methods of communication, and makes recommendations on their application.





Applies established communication tools, templates and methods consistently, and shares practical improvement suggestions where applicable.

Skill in storytelling to highlight the value and impact of technology.

Technical Skills

Strong-level expertise in all MS Office Products, with high concentration on Outlook, MS Teams, Powerpoint

Ability to support simple visuals, infographics, PowerPoint clean-up and presentation formatting as needed

Technology Knowledge Skills

Understanding of the broad technology concepts (i.e. Application Development and Implementation, Technology migrations and conversions, Cloud Capabilities)

Familiarity with technical terminology and the ability to translate it into simple, customer-friendly language.

Awareness of industry trends and competitive landscape, (Technology and Financial Institutions).

Organizational Skills

Ability to build plans, manage timelines and deliverables, including deliverables reliant on multiple input sources and reviewers.

Ability to understand and coordinate between multiple communications channels.

Experience in managing multiple stakeholders and priorities.

Strong follow-up discipline, attention to detail and ability to track open items, approvals, dependencies and deadlines.

Responsibilities

Build content from multiple input sources and craft clear, concise and engaging written materials

Elicit comprehensive and relevant information from a diverse stakeholder group (including technical resources) and translate into easily consumable data for non-technical audiences

Use established communication channels and templates effectively for existing communication channels

Develop a working knowledge of the bank’s strategies and our department’s strategies to enable content which links strategies, achievements, opportunities and benefits

Provide practical communications support, first-pass drafting, editing and message refinement under the direction of the communications lead

Build effective relationships with internal/external stakeholders

Work independently on a range of complex tasks, which may include unique situations.

Focus is primarily on group-level communications and support requests across the business/group.

Support execution of the communications schedule by drafting, editing, coordinating and tracking recurring and ad hoc communications for the group

Broader work or accountabilities may be assigned as needed.

Typical / existing communication deliverables include:

Pre and post-production release communications

Weekly achievements content for newsletters, ad hoc achievements content for other Bank Communications platforms

Inputs to leadership updates, group articles, announcements and other short-form communications as required

Presentations on group strategiesInputs to townhalls and leadership messaging

Disclaimer:

AI may be used in evaluating candidates.

This posting is for an existing vacancy.
#J-18808-Ljbffr

📌 Senior Communications Specialist to manage technology communications forB Banking & Credit Techno (Ontario)
🏢 S.I. Systems
📍 Ontario