Join Ocado as a Field Service Technician, where you will troubleshoot complex robotic systems and provide onsite support. This role focuses on communication, problem-solving, and technical expertise in a agile environment.

Ocado, a leader in advanced grocery technology, is seeking a Field Service Technician. This position involves diagnosing issues with robotic machines and ensuring effective maintenance. Strong skills in electrical systems and customer service are essential for bridging technical support with client satisfaction.

Key Responsibilities:
• Address complex issues escalated by Product Support Specialists
• Diagnose technical problems involving robotics and electrical systems
• Utilize wiring diagrams to troubleshoot effectively




• Conduct preventative maintenance of robotic systems
• Ensure organized inventory of spare parts onsite

Requirements:
• Up to 1 year of technical experience
• Diploma or Bachelor in Electrical Engineering preferred
• Strong understanding of robotic and electrical technologies
• Proficient in ticketing systems like Freshdesk and Jira
• Excellent communication skills for user support

Enhance your career with cutting-edge technology while ensuring customer satisfaction as a key technical expert.
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📌 Field Service Technician at Ocado (Ontario)
🏢 Ocado Group
📍 Ontario