Aisthetikos Wellness & Medical Aesthetics is looking for a thoughtful, organized, and motivated Operations Clinic Manager to join our growing team in Marda Loop, Calgary.

Voted Top Medical Spa in Calgary 2026 and the biggest provider for biostimulators in Central/Southern Alberta we are known for exceptional patient care, clinical excellence, education, and a highly personalized patient experience.

This is an exciting opportunity for someone who enjoys creating structure, supporting people, improving systems, and helping a growing business operate at its best.

Key Responsibilities Clinic Operations

Coordinate the smooth day-to-day operation of the clinic

Support staff scheduling, coverage, meetings, and operational priorities

Maintain and improve clinic systems, workflows, checklists, and processes

Identify opportunities to improve efficiency and patient experience

Coordinate clinic projects, promotions, events, launches, and training days

Support inventory management, ordering, vendor coordination, and supply organization

Maintain compliance with industry regulations and support clinic safety and quality standards

Help ensure clinic policies, procedures, and operational standards remain current and consistently implemented

Help maintain a consistently warm, polished, and professional patient experience

Support the team with patient questions, concerns, and follow-up

Ensure calls, emails, inquiries, and other communications are handled thoughtfully and in a timely manner

Help identify opportunities to improve the patient journey

Support service recovery and problem‑solving when challenges arise

Help ensure a consistently high standard of patient care across the clinic

Act as a supportive operational resource for the clinic team

Help onboard new team members and coordinate training

Support explicit communication around clinic policies, workflows, priorities, and expectations

Help foster a cooperative, positive, and accountable team environment

Coordinate team communication, meetings, and operational follow-up

Assist leadership with performance tracking, KPIs, and operational reporting





Support a workplace culture built around teamwork rather than competition

Business Development & Partnerships

Help coordinate communication with vendors, partners, contractors, and industry representatives

Build and maintain relationships with industry professionals and local businesses

Identify potential partnership, sponsorship, and community collaboration opportunities

Support clinic events, brand initiatives, and local outreach

Assist with recruitment, interview coordination, onboarding, and employee documentation

Work collaboratively with bookkeeping, payroll, marketing, medical leadership, and other external professionals as required

Who We’re Looking For
You may be a great fit if you:

Are naturally organized and enjoy creating structure

Communicate warmly, professionally, and clearly

Enjoy working with people and supporting a cooperative team

Are comfortable managing multiple priorities in a busy environment

Like identifying ways to improve systems and make things run more smoothly

Are dependable and follow through on commitments

Are confident solving problems and know when to involve leadership

Enjoy contributing ideas and helping move projects forward

Value professionalism, discretion, attention to detail, and excellent service

Are excited by the opportunity to grow with an established and quickly evolving business

We looking for someone who brings a combination ofwarmth, initiative, organization, leadership, and sound judgment.

Qualifications

Previous experience in clinic management, medical office administration, operations, hospitality management, or a similar role preferred

Medical aesthetics, healthcare, wellness, or luxury service experience is an asset

Relevant post-secondary education in business, healthcare administration, human resources, management, or a related field is an asset





Experience supporting or leading a team

Strong written and verbal communication skills

Excellent organizational and administrative skills

Comfortable learning and managing clinic software and digital systems

Experience with scheduling, POS, CRM, or practice-management software is an asset (Zenoti)

Strong proficiency with Apple, Google Workspace and/or Microsoft Office

Ability to handle confidential information professionally

We believe the right work environment makes a meaningful difference in both employee experience and patient care.

At Aisthetikos, you’ll find:

A beautiful, modern clinic in the heart of Marda Loop

An established and trusted brand with a loyal, growing patient community

A collaborative and h skilled multidisciplinary team

Strong operational and marketing support

Modern practice-management software and systems designed to make the workday run smoothly

Opportunities for mentorship and leadership development

Support for advanced education, conferences, and ongoing professional development

A workplace built around collaboration and teamwork

Staff pricing on treatments and professional skincare

The opportunity to play a meaningful role in the growth and development of an established medical aesthetics practice

As Aisthetikos continues to grow, we see this role evolving alongside the clinic.
For the right person, there will be opportunities to take on greater responsibility in areas such as:

Team leadership

Operations strategy

Project management

Recruitment and onboarding

Performance reporting and KPIs

Training and professional development

Partnerships and business development

We are looking for someone who wants to build a long-term role within the organization and contribute meaningfully to where Aisthetikos goes next.

Schedule:
Monday to Friday

Compensation:
$65,000–$90,000 annually, commensurate with relevant education, experience, and demonstrated leadership and operational skills

Staff-perks, performance-based compensation and opportunities for professional development may also be available.

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📌 Business Operations Manager (Alberta)
🏢 Aisthetikos Wellness & Advanced Medical Aesthetics
📍 Alberta