PointClickCare is seeking a Support Analyst on the Senior Care team to deliver high-quality end-user support across multiple channels. You will manage cases, collaborate with internal teams, and maintain knowledge resources to empower customers in a rapid-paced health‑tech environment.
Reporting to the Senior Manager, Customer Support, you will work a shift schedule between 8am and 8pm, embracing AI-assisted processes and continuous learning opportunities while supporting healthcare providers