Elevate your IT skills with the Township of Langley as a Technical Support Specialist. This role involves providing comprehensive desktop user support and resolving issues within a full-time, structured work environment.
Join the Information Technology Division at the Township of Langley in this regular full time position. You will handle software and hardware issues, prioritize resolutions, and assist with user guidance. Ideal candidates possess strong multitasking abilities and a commitment to outstanding customer service.
Key Responsibilities:
• Respond to user inquiries via calls and emails
• Investigate and resolve software and hardware problems
• Advise users on departmental computer requirements
• Evaluate and configure software and hardware systems
• Maintain documentation such as user guides and procedures
Requirements:
• High School diploma with IT-related coursework
• Experience with Dell, HP/Xerox, and Adobe software
• Ability to troubleshoot and document IT issues
• Relevant certifications like A+, Network+, ITIL preferred
• Valid BC Class 5 Driver’s License
Bring your technical expertise and customer service dedication to the Township of Langley.
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📌 Technical Support Specialist at Township of Langley (British Columbia)
🏢 Township of Langley
📍 British Columbia
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