Oceanstone Medical Clinic is a modern, patient-centred family practice located in the heart of White Rock, BC. We are building a calm, compassionate, and high-functioning clinical workplace where healthcare feels both personal and empowering.
Our team of experienced family physicians provides comprehensive care across all stages of life . Our mission: Empowering your best health.
Role Overview
We are seeking a Medical Office Assistant (MOA) to join our growing team in a full-time or part-time, on-site role. As the first point of contact for patients, you will play a key role in shaping the patient experience and supporting the smooth day-to-day operations of the clinic. This role requires someone who is organized, compassionate, proactive, and thrives in a structured, team-based environment.
Key Responsibilities
Manage phone lines with professionalism and warmth
Schedule and coordinate patient appointments efficiently
Perform patient intake and maintain accurate records in the EMR
Verify health coverage and liaise with insurance providers as needed
Support physicians with administrative and clinical workflow coordination
Handle correspondence, referrals, and documentation
Maintain a calm and welcoming front-desk environment
Contribute to efficient clinic flow and patient satisfaction
Qualifications & Skills
Experience with appointment scheduling and calendar management
Familiarity with medical terminology and clinical workflows
Knowledge of insurance verification processes
Excellent organizational and multitasking abilities
Strong communication and interpersonal skills
Ability to work collaboratively within a team
Preferred
Previous experience in a family practice or medical clinic
Completion of a Medical Office Assistant program
Experience with EMR systems (Oscar Pro preferred)
Based in White rock / South Surrey
Who You Are
Compassionate, patient-focused, and detail-oriented
Calm under pressure and able to prioritize effectively
Proactive and takes ownership of tasks
Excited to be part of a growing clinic environment
Aligned with a culture of respect, professionalism, and excellence
Why Join Oceanstone
Be part of a new and growing clinic from the ground up
Supportive, team-oriented culture
Leadership that values work-life balance and staff wellbeing
Modern clinic space steps from White Rock beach
Opportunity to grow with the clinic and shape its future
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📌 Medical Office Assistant (British Columbia)
🏢 Oceanstone Medical Clinic
📍 British Columbia
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