Motivated to join a winning team? Parts Specialists being hired at a competitive wage scale with $18.00-$23.00/hr available

The Automotive Parts Specialist (APS) works in conjunction withAutomotive team and fellow associates to promote a customer first environment. The APS will focus on assisting and educating customers on the purchase of automotive products with express interest in the hard parts categories (Product Class 12-23).

Automotive Parts Specialists are required to:

Policy, Procedures, Standards

Work in accordance with Canadian Tire best practices in service delivery, customer values, store operations, as well as relevant health and safety legislation.

Engage in staff development initiatives to ensure standards are understood and met.

Keep current on the material contained within the Policy and Procedures Employee Manual.

Follow store health & safety program and observe provincial occupational health and safety regulations; report any observed or potential hazards immediately.

Participate in meetings.

Major tasks and responsibilities

Maintain a professional appearance (uniform, hygiene, grooming & name tag)

Foster and Maintain a “customer first” culture within the store

Assist customers with parts requirements

Suggest additional products and/or services as necessary

Answer phone inquiries regarding automotive products

Follow strict guidelines of the Automotive Parts Mystery Shops as seen in Policy 01-10-01





Source outside supplier products as required to satisfy customer demand

Deliver the complete solution to all customers in accordance with Canadian Tire Kanata 5 “A” Service Standards

Actively participate in the Corporate “We Care” Program by handing out We Care Cards

Maintain a high level of in aisle presentation

Regular Signage

Facing Standards

Routine Daily Upkeep

Super Facing Schedule

Overhead Maintenance

Rotating Relevant Product Lines

Holes and Double Facings

Multi-locations

Cleanliness

Routine Daily Walks

Cleaning Schedule

Execute regular, deal and clearance signage in accordance with Core Audit Standards

Promotional Signage

AIM/Clearance Signage

Follow proper returns process and overstock procedures

Basic understanding of other teams within the store

Basic understanding of Core Audit Standards

Major Requirements and Competencies

Extensive knowledge of automotive parts, accessories and products

Ability to provide professional customer service and employee support

Ability to work in a team environment to achieve common goals

Ability to maintain composure and work effectively in a fast-paced setting

Ability to complete tasks according to instructions and demonstrate responsibility for outcomes

Organizational skills with attention to detail

Ability to multi-task

Punctuality

Effective written and oral communication skills

Basic math skills

Keyboard skills

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📌 Automotive Parts Specialist (Quebec City)
🏢 Canadian Tire Kanata (Store 457)
📍 Quebec City