Become a crucial Tenancy Support Agent with Peel Housing Corporation in Mississauga, Ontario, managing tenancy inquiries and fostering community connections. This hybrid role will engage you with tenants while ensuring a responsive and comprehensive service.

In this full time contract position, you will act as the primary contact for tenants from application to tenancy completion. Your key responsibilities include maintaining relationships, providing guidance, coordinating meetings, and advocating on behalf of tenants. Collaborate with various regional staff and agencies to support tenancy issues while keeping accurate documentation of communications.

Key Responsibilities:
• Assist tenants with inquiries from applications to end of tenancy
• Build and maintain tenant relationships for community engagement




• Provide educational resources and support to tenants
• Facilitate tenant meetings and coordinate tenancy plans
• Attend hearings and document all communications

Requirements:
• Diploma in human services with 3+ years of customer service
• Knowledge of housing legislation and tenant issues
• Ability to travel between sites and maintain records
• Vulnerable Sector Check required for application
• Organizational skills and excellent communication proficiency

Utilize your customer service skills and commitment to community support within Peel Housing's dynamic team.
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📌 Hybrid Tenancy Support Agent at Peel Housing (Ontario)
🏢 Region of Peel
📍 Ontario