Take the next step in your career with Alliance Ground International as a Passenger Service Agent. This part time role in Richmond, British Columbia, focuses on providing exceptional customer service and safety at every step of the travel journey.
As a Passenger Service Agent with AGI, you will enhance the travel experience for customers by managing check-ins, handling luggage, and ensuring timely boarding. Emphasizing customer service excellence, you’ll assist travelers with reservations, document verification, and baggage issues while following airline-specific procedures diligently. This position encourages friendly interactions, enhancing customer satisfaction through effective communication and problem-solving.
Key Responsibilities:
• Deliver outstanding customer service at check-in, gates, and arrivals




• Manage ticketing, reservations, and luggage handling
• Handle customer concerns with patience and empathy
• Provide flight info and assist with travel-related inquiries
• Ensure compliance with safety and security policies
Requirements:
• Must be at least 18 years old
• High school diploma or equivalent required
• Previous customer service experience preferred
• Ability to lift items over 70 pounds
• Authorization to work in Canada required
Bring your communication skills, positive attitude, and commitment to safety to AGI in Richmond.
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📌 Passenger Service Agent in Richmond
🏢 lliance Ground International
📍 Richmond