Elevate your hospitality career as a Front Desk Agent in a hotel or resort. This role involves managing guest reservations and delivering outstanding customer service.
We're seeking a Front Desk Agent with 1-2 years of experience in a hotel or resort setting. You'll be responsible for greeting guests, handling check-ins and check-outs, and providing essential information about the hotel and local attractions. Efficiently manage reservations and assist clients with special needs while performing clerical duties.
Key Responsibilities:
• Investigate and resolve guest complaints and claims
• Register arriving guests and assign rooms efficiently
• Process group arrivals and departures with accuracy
• Handle room reservations, cancellations,
and changes
• Provide detailed information on hotel facilities and nearby points of interest
Requirements:
• Secondary school graduation certificate required
• 1-2 years of relevant experience in hospitality
• Excellent customer service skills and attention to detail
• Familiarity with clerical tasks such as filing and faxing
• Ability to assist guests with special needs
Join our team to enhance guest experiences and manage hotel operations effectively.
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📌 Hotel Front Desk Agent Position (Nova Scotia)
🏢 Kibbi
📍 Nova Scotia
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