Parks Canada- Lake Louise, Yoho & Kootenay Field Unit
Selection process number
2026-PKS-LLYK-EA-118

Location
Field, BC, Radium Hot Springs, BC or Lake Louise, AB.
Note: if not already residing in the area, the selected candidate will be required to relocate. Work locations are non-negotiable.

Employment tenure
Term, Acting, Assignment-at-level depending on the selected candidate. For operational season beginning April 2027

Salary
$27.47 to $29.85 per hour-(under review)

Level
GS-MPS-04

Who can apply
All persons who have legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian Citizenship, permanent resident status, or work permit.

Organization information
For further information on the organization, please visit Parks Canada.

Duties
Visitor Services Attendant duties include:

Interacting with visitors to support a quality experience, providing information, direction and sales of goods and services; Addressing and resolving visitor concerns and complaints

Daily cleaning of washrooms, showers and pit privies, litter picking; emptying of garbage and recycling bins, sweeping, mopping, and shoveling snow

Travelling by vehicle through the park to provide daily cleaning and maintenance of day-use areas, visitor centres, office buildings, staff accommodations and grounds

Various duties associated with positions in campgrounds, visitor centres, entry gates, or traffic teams

Conducting facility rounds to ensure visitor compliance with park regulations

Work environment
Have you ever thought of establishing a career in one of Canada's most amazing and iconic places? Seize the opportunity to work in unique locations and find true work-life balance by having the Canadian Rockies at your doorstep. Work at one of our three Field Unit hubs, either based in Radium Hot Springs BC, Field BC or Lake Louise AB, and work as part of a collaborative team. Our Visitor Experience staff work in the following settings:

Campgrounds

Visitor’s Centers

Entry Gates

Visitor Access

We offer:

Work-life balance

Paid vacation and leave (for those working over 3 months)

Pension and retirement benefits (for those working over 6 months)

Health and dental benefits (for those working over 6 months)

Training and professional development

Working in beautiful locations

Paid commuting (for those working over 3 months, dependent on residence location)

Transfer and promotion opportunities

Diverse and inclusive workplaces

Contribution to public service





Parks Canada fosters a diverse and inclusive work workplace. You can make a difference by bringing your unique experience, background, and perspective to our work. We welcome applications from individuals with diverse abilities and from all backgrounds and identities.

Intent of the process
The results of this process will be used to create a list of qualified candidates to staff Visitor Services Attendant (GS MPS 04) positions starting as early as April 2027 and may also be used to fill similar positions with various tenures, security levels or linguistic profiles in the same or other parts of Canada. Work locations may be Field, BC, Radium Hot Springs, BC or Lake Louise, AB.

Conditions of employment

Obtain and maintain Reliability Status security clearance. Learn more about Security Screening: Security screening – What you need to know

Possession and maintenance of a valid class 5 driver’s licence or provincial equivalent

Operational Requirements

Willing to perform custodial tasks such as cleaning washrooms showers, offices, garbage/recycling collection, facility/site maintenance, and picking litter

Willing to work outdoors in variable weather conditions

Ability to report to work in various geographically dispersed locations

Willing to work irregular hours, overtime, weekends and/or statutory holidays, evenings

Willing to use physical effort to lift up to 50 lbs with frequent lifting/carrying up to 25 lbs

Willing to conduct repetitive tasks

Willing to be exposed to noxious odours from cleaning chemicals, vehicle fumes, dust, and poor air quality

Willing to demonstrate tasks to others

Willing to learn and demonstrate Parks Canada’s Code of Values and Ethics in all aspects of work

Willing to learn First Aid for the workplace

Willing to work under minimal supervision

Willing to work in a fast-paced environment

Willing to resolve visitor complaints or concerns

You need (essential for the job)
Your application must clearly explain how you meet the following





Failure to clearly demonstrate in your application how you meet the Education and Experience factors found in the Statement of Qualifications may result in the rejection of your application.

EDUCATION

Successful completion of secondary school according to provincial standards or acceptable combination of education, training, and experience.

EXPERIENCE

Experience in interacting with the public

Experience responding to visitor/customer questions or complaints

Experience working in a team environment

Applied / assessed at a later date

KNOWLEDGE

Knowledge of Banff, Yoho and/or Kootenay National Parks and surrounding areas

Knowledge of safe cleaning practices

Knowledge of cash handling practices

ABILITIES

Concern for safety: workplace, personal and public safety

Fosters productive team collaboration while delivering value to visitors

Knowing when to take initiative

Problem Solving

PERSONAL SUITABILITY

Exercises sound judgment

Takes responsibility

Communicates effectively

Demonstrates integrity

Personally connects with people

Language requirements (essential for the job)

Applied / assessed at a later date

Various language requirements - Various languages requirements: English Essential / Bilingual Imperative - Level (_ _ B /_ _B)

Equity, diversity and inclusion
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you apply.

Learn more about diversity and inclusion in the public service.

Parks Canada is committed to the principles of diversity and employment equity under the Employment Equity Act, and strives to ensure that our workforce reflects the diverse nature of Canadian society. We encourage women, Aboriginal peoples, persons with disabilities and members of a visible minority group to self-identify in their application. Parks Canada is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. Parks Canada operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles. Each person is entitled to participate in the appointment process in the official language of their choice.

We'd like to thank all those who apply. However, only the people selected for further consideration will be contacted.

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📌 Visitor Services Attendant II (Alberta)
🏢 Employment and Social Development Canada
📍 Alberta