Join Mike Wiegele Helicopter Skiing as a full-time Reservations Coordinator in Blue River, BC. This role revolves around managing guest inquiries and reservations, enhancing customer experiences.
As the Reservations Coordinator, you will handle administrative and customer service functions within the Reservations Department. You'll develop expertise in products and services, entering guest data, and maintaining reservations accurately. Additionally, your role demands prompt communication and follow-up, ensuring guests feel valued and informed throughout their booking process.
Key Responsibilities:
• Manage guest inquiries via phone, email, and in-person
• Maintain accurate guest reservation records in software
• Assist with weekly reporting and database updates
• Follow up on payments and overdue reservations
• Anticipate guest needs and execute exceptional service
Requirements:
• 3-5 years in customer service and reservations
• Strong communication skills in English, additional languages an asset
• Familiarity with hospitality principles and software
• Experience in conflict resolution and managing guest relationships
• Knowledge of the ski industry preferred
Embrace the prospect to enhance customer experiences and streamline reservation processes at Mike Wiegele Helicopter Skiing.
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📌 Reservations Coordinator at Mike Wiegele (British Columbia)
🏢 Schweitzer
📍 British Columbia
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