Director of operations fort st john bc
Last updated: 1 day ago CA$22.10–CA$23.93 hourly Full-time

Your Role: At the Heart of the Chain

Assistin unloading trailers and verify freight against manifests

Scan, sort, and process packages, including defective items and returns

Conduct van audits and support sorting operations

Support andassistshipping, receiving, dispatching, and inventory management

Support and maintenance warehouse systems and ensure operational efficiency.

Process returns and complete required documentationin accordance withSOPs

Handle customer pickups and (front deskassistanceto customer)

Resolve delivery issues by following SOPs and coordinating with relevant teams

Escalatespecial casesto management when needed

Print labels and prepare required documentation

Process broker returns and return-to-clients shipments

Prepare daily reports andmaintainaccuraterecords

Perform data entry tasks as needed.

Train and mentor recent employees

Collaborate with Operations teams to uphold quality standards

Complete supervisor-assigned tasks asrequired





Maintain a clean, organized and hazard-free work environment

Comply withall Health & Safety protocols

Provide support for clients and IDCs

Respond to customer inquiries via phone and email

Process customer service email requests

Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

Short- and medium-term growth opportunities

Group RRSP program

Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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