Safety & Stabilization Worker
What We Do
YESS is a not-for-profit agency working with youth facing difficult realities. Based in Edmonton, our Youth Support Centre provides immediate and low-barrier 24/7 sleep support and individualized wrap-around supports for young people aged 15 -24.

We work collaboratively within a network of care, focused on the prevention of youth homelessness by providing youth with the necessary supports to stabilize their housing, improve their wellbeing, build life skills, connect with community, and avoid re-entry into homelessness.

We are committed to advancing equity, diversity, and inclusion, and to cultivating an setting where all individuals feel respected, valued, and supported. YESS is an equal chance employer and always strives to ensure all employment decisions are grounded in equity, fairness, and merit.

What You Will Do
The Safety & Stabilization Worker provides frontline, relationship-based support to youth accessing shelter services, ensuring safety, stability, and a structured environment.

This role focuses on direct youth interaction, safety monitoring, intake completion, data collection, and maintaining a clean and organized environment. Workers are responsible for delivering consistent, trauma-informed care while supporting youth in meeting their immediate needs and engaging in daily routines.

The Safety & Stabilization Worker plays a critical role in stabilization by ensuring safety, structure, and accurate documentation, forming the foundation for youth to transition into wellness and longer-term supports.

Location: 9310-82 Avenue, Edmonton AB

Key Responsibilities:
Youth Support & Engagement

Build respectful, trusting, and professional relationships with youth

Interact with youth in a trauma-informed, non-judgmental manner

Provide emotional support, encouragement, and guidance

Maintain appropriate boundaries, structure, and expectations

Support youth in daily routines, responsibilities, and program participation

Promote youth dignity, self-esteem, and positive behavior

Intake & Documentation

Complete intake processes, including:

Intake forms and documentation

Intake tours and explanation of program expectations

Ensure all intake information is:

Accurate

Complete

Submitted in a timely manner

Document all youth interactions, including:

Case notes

Shift logs





Incident reports

Enter data into systems accurately and consistently

Ensure documentation meets organizational standards and timelines

Safety Monitoring & Crisis Response

Maintain a safe environment for youth, staff, and visitors

Monitor youth behavior and respond appropriately to risks or concerns

Support crisis intervention and de-escalation as needed

Follow all safety procedures, including emergency protocols

Report safety concerns and incidents to the Team Lead immediately

Safety Rounds & Building Checks

Conduct scheduled safety rounds and building checks as assigned

Ensure rounds are completed:

On time

Thoroughly

Properly documented

Monitor and report any risks, hazards, or concerns

Follow up on issues to ensure resolution or escalation

Environment, Cleanliness & Basic Needs

Maintain a clean, safe, and organized environment throughout the shift

Ensure common areas, dorms, and workspaces are kept clean and functional

Support youth in participating in cleaning and upkeep of shared spaces

Provide basic needs support, including:

Food and meals

Clothing and hygiene supplies

Ensure spaces remain welcoming, respectful, and safe

Program Structure & Expectations

Implement program rules, routines, and expectations consistently

Support youth in understanding and following program guidelines

Apply appropriate interventions based on youth needs and development

Reinforce structure, predictability, and accountability

Communication & Team Collaboration

Communicate clearly with Team Leads and staff regarding:

Youth concerns

Incidents

Updates and risks

Participate in shift handovers and team communication

Review and stay up to date with internal communications, such as emails and shift updates

Collaborate with team members to ensure continuity of care

Key Outcomes

Youth experience a safe, stable, and structured environment

Accurate and timely intake and documentation





Consistent safety monitoring and incident response

Clean, organized, and respectful workplace

Positive youth engagement and relationship-building

Reduced incidents and improved safety

Core Competencies & Expectations
These core competencies outline the key behaviors, values, and expectations that guide how employees contribute to the YESS’s mission and work effectively with others.

Demonstrate integrity by acting with honesty, fairness, respect, and maintaining confidentiality in all interactions.

Communicate effectively through active listening, clear messaging, and respectful, transparent dialogue with team members and stakeholders.

Deliver results by meeting performance expectations, taking initiative to solve problems, and supporting team success.

Provide service excellence by responding professionally and compassionately to the needs of youth, partners, and colleagues.

Apply strong problem-solving and judgment to assess situations, identify solutions, and seek support when needed.

Foster teamwork by collaborating effectively, contributing positively to team culture, and valuing diverse perspectives.

Qualifications & Experience

Diploma or certificate in Child and Youth Care, Social Work, or related field or equivalent experience is an asset.

Experience working with:

Homelessness, trauma, mental health, or addictions

Experience in:

Crisis intervention and de-escalation

Shelter or residential settings is an asset.

Knowledge of trauma-informed care and youth development

Experience with documentation systems

What You Bring

Valid First Aid Certificate completed within the last twelve months.

Suicide intervention, harm reduction, trauma-informed practice, and crisis intervention training are considered an asset.

Clear police clearance (PIC) and a Child Intervention (CIRC) check, both obtained within the last six months.

YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.

Employment Type: Full-Time
One available position, Monday - Friday 8am–4:30pm

This position is onsite 40 hours per week.

YESS is an equal opportunity employer, committed to an inclusive and safe work environment for people of all backgrounds.

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📌 Youth Support Shelter (Safety & Stabilization) Worker (Alberta)
🏢 Yess
📍 Alberta