Job Description

Are you a people pleaser? Then we have the job for you! As a Night Auditor at the Hyatt Place Kelowna, your primary responsibilities will be running the end of day process and providing 100% Guest Satisfaction on the over night shifts.

Responsibilities & Skills
Night Auditors are responsible for greeting and registering the guest
Providing outstanding guest service during their stay
Settling the guest’s account upon completion of their stay.
Counting cash and enacting proper cash controls
Proper telephone management of answering calls & transferring calls
Making and modifying reservations and conducting concierge duties.
Following up on known guest requests prior to the arrival time period
Jump in to help our F+B team during breakfast, lunch and dinner services when needed.
Balancing the days revenues and running the End of Day process.
Will work with another individual at all times.
Public Area cleaning and walk arounds will be required on the overnight shift





Qualifications
Ability to work a versatile schedule as shifts will include evenings, weekends and holidays. Some afternoon shifts in case of call in.
Previous serving experience in hotel or restaurant is an asset
Constant Standing/Walking
Solid verbal communication skills
Positive attitude and excellent work ethic
Detail oriented and organized
Ability to work well alone as well as in a team setting
Enjoys greeting guests in a courteous and qualified manner

Job Types: Full Time, Permanent

Work Remotely
No

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 24 per week

Benefits:
Discounted or free food
On-site parking

Experience:
Front desk: 1 year (preferred)
Hotel experience: 1 year (preferred)

Shift availability:
Overnight Shift (required)

Work Location: In person

📌 Night Auditor Kelowna
🏢 Hyatt Place Kelowna
📍 Kelowna