Millwoods Physical Therapy Centre is a multi-disciplinary clinic in Edmonton with a comprehensive team providing physiotherapy, acupuncture, chiropractic and massage therapy services. We believe in a holistic approach to the healing journey of our patients.

We are looking for an enthusiastic and passionate clinic manager to oversee all the reception operations and administrative work of the clinical staff and patients.

Responsibilities:
Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
Hiring and training of new reception staff member
Scheduling and shifts of the administrative staff
Assigning and delegating the task to the staff as needed
Delivering optimal patient experience regarding products and services offered
Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
Maintaining the smooth flow of the clinic
Facilitating acquiring of new clientele and maintaining loyal clienteles
Sending letters and faxes to the other health care providers
Coordinating with adjusters and insurance companies
Strategies to improve the growth of the clinic




Ensuring a warm and welcoming environment for the clients and staff
Ability to meet the vision and mission of the clinic

Skills/Qualifications
Physiotherapy or Chiropractic Office/Clinic Experience: 2 years (Required)
Robust knowledge of JANE EMR software (Preferred)
Experience with MVA, WCB and Extended Health Care Billing and Procedures (Required)
Motivated, problem solver, strong attention to details, organized
Ability to work in a rapid-paced environment
Strong written and verbal communications skills
Team building approach
Experience with customer service, marketing, and business development

Job Types: Full time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 30.0 – 45.0 per week

Benefits:
Casual dress
Dental care
Extended health care
In office parking

Ability to commute/relocate:
Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)

Experience:
Physiotherapy Clinic: 2 years (required)
Jane EMR: 1 year (required)

Work Location: In person

📌 Clinic Manager Edmonton
🏢 Millwoods Physical Therapy Centre
📍 Edmonton