Lead the sales team at Michaels in St. Jerome, QC, and foster a vibrant customer experience. As a Sales Manager, you’ll drive sales results while mentoring your team through effective coaching.

In this full-time role, you'll oversee store operations, ensuring adherence to company standards and operational expectations. With a focus on customer service, you will model best practices and promote our Loyalty Rewards Program. Your solid leadership will directly impact sales KPIs and store conditions.

Key Responsibilities:
• Lead adherence to Standard Operating Procedures and compliance
• Develop and coach team members to enhance customer experience
• Manage front-end operations and maintain service standards
• Oversee store programs,



especially the Balloons business
• Drive operational excellence for BOPIS and Same Day Delivery

Requirements:
• 3+ years of retail leadership experience
• Ability to lift up to 50 pounds and remain active
• Strong coaching and leadership skills
• Experience with POS systems and customer service
• Adaptability to a fast-paced work environment

Utilize your retail leadership, coaching capabilities, and customer focus to elevate the Michaels store in St. Jerome.
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📌 Sales Manager at Michaels St. Jerome (Quebec City)
🏢 The Michael's Companies
📍 Quebec City