We are looking for a Sales Administrator to join our flooring team in Etobicoke. This role is ideal for someone who enjoys customer interaction, and sales support with a strong administrative background.
The Floor Shop is a family-owned business with three locations and over three decades of expertise in the flooring industry. We strive to develop and maintain robust relationships withhomeowners, the design community and suppliers, and continue to evolve while staying true to our core values of quality, integrity and exceptional customer service.
Responsibilities:
Demonstrates solid listening skills to understand and effectively address customers’project needs and requirements
Provide comprehensive product expertise by educating clients on products and applications
Communicate with customers in-store, by phone and by email
Provide quotes, orders and follow-ups
Process sales orders and product availability
Coordinate with suppliers, installers and delivery teams
Maintain accurate customer sales records, and supplier purchase orders
Support the team with day-to-day administrative tasks
Build strong customer and supplier relationships
Maintain the aesthetics of the showroom by organizing samples and ensuring displays are up-to-date and accurately labelled
Requirements
Strong customer service and communication skills (fluent in English)
Sales-oriented and confident dealing with customers
Organized, detail-oriented, and able to multitask
Previous sales and administrative experience preferred
Flooring, home improvement, renovation, or construction experience is an asset
Working knowledge of Microsoft Office Suite and SAGE or similar accounting system is preferred
What we offer:
This is a full-time position and requires working every second Saturday. We offer a market-competitive salary; benefits plan with three weeks vacation after the first year. Work location: In-person.
Competitive salary – based on level of experience
Perks plan for you and your family
Paid time off, includes sick days and personal days
Business casual dress code
Parking on-site
If you are customer-focused, organized, and motivated by sales, we’d like to hear from you.
We thank you for your time and consideration in applying for this position. All applications will be reviewed, only candidates considered for the position will be contacted.