Enhance guest satisfaction as a Guest Experience Assistant with Wentworth Hospitality Group in Canada. This role focuses on warm welcomes and seamless check-in/check-out processes for all visitors.
The Guest Experience Assistant is key to fostering memorable experiences at Wentworth. Reporting to the Director of Guest Operations, your responsibilities include managing guest check-ins, responding to inquiries, and ensuring personalized service. You will collaborate with departments to fulfill requests, making each stay unforgettable for our guests.
Key Responsibilities:
• Welcome guests with warmth and professionalism.
• Manage efficient check-in and check-out procedures.
• Address guest inquiries and concerns promptly.




• Maintain accurate records in property management systems.
• Coordinate special guest experiences and local recommendations.
Requirements:
• High school diploma required; post-secondary education preferred.
• Hotel experience in luxury/boutique settings is a plus.
• Exceptional interpersonal and communication skills.
• Solid attention to detail and organizational skills.
• Valid driver's license and ability to lift 23 kg.
Bring your hospitality passion and attention to detail to the forefront as you ensure guests feel at home at Wentworth.
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📌 Guest Experience Assistant at Wentworth (Vancouver)
🏢 Amacon
📍 Vancouver