Contribute your technical expertise as an Application Support Specialist for the City of Hamilton's Hexagon EAM platform. This role centers on configuration, customization, and operational fixes within a collaborative Agile setting.

As a key player on the Production Support Team, you will collaborate closely with IT and vendors to maintain optimal system performance. Your responsibilities include troubleshooting application issues, developing analytical reports, and supporting integrations with enterprise systems. This position offers the chance to leverage your strong technical skills while promoting inclusivity and community engagement.

Key Responsibilities:
• Configure Hexagon EAM components including flexes and workflows
• Troubleshoot application issues and resolve defects




• Develop and maintain operational and analytical reports
• Support integrations with enterprise systems like ERP and GIS
• Participate in Agile ceremonies and deliver technical work items

Requirements:
• Post-secondary education in Computer Science or related field
• Minimum five years of experience in enterprise application support
• Robust understanding of SQL and relational databases
• Experience with Agile/Scrum methodologies
• Excellent documentation and communication skills

Elevate your technical career while supporting the City of Hamilton's mission through effective application support.
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📌 Application Support Specialist for EAM (Ontario)
🏢 City of Hamilton
📍 Ontario