Elevate transit efficiency with AtkinsRéalis as a Technical Support Operator in a 24/7 environment. Your role includes managing work orders and facilitating timely solutions for operational issues.

As a critical member of the Technical Services team, you will support the Trillium Line Project by assessing defects, creating work orders, and coordinating maintenance activities. Solid proficiency in communication technologies and the ability to analyze information are essential to make sound decisions under pressure while prioritizing tasks. Collaboration with internal stakeholders and subcontractors ensures service excellence in this dynamic position.

Key Responsibilities:
• Review incidents through various communication channels
• Create and manage work orders in the MMPRS system




• Assess defects and determine response actions
• Coordinate resolutions with internal teams and subcontractors
• Monitor work order progress and document repairs

Requirements:
• Experience in high-volume operational environments
• Proficiency in computer systems and data entry
• Strong problem-solving and decision-making skills
• Ability to foster strong stakeholder relationships
• Willingness to work overtime as required

Capitalize on your skills in defect management and stakeholder collaboration with AtkinsRéalis to enhance transit operations.
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📌 Technical Support Operator at AtkinsRéalis (Quebec City)
🏢 AtkinsRéalis Group
📍 Quebec City