Overview
General Manager - Boston Pizza West Springs

Location: Boston Pizza – West Springs (Calgary, AB)

Position Type: Full-Time, Permanent

Compensation: $29.00 – $33.00 per hour (based on experience)

About the Role
Are you a hands‑on restaurant leader who thrives in a fast-paced, community-focused environment? Boston Pizza West Springs is looking for an energetic and experienced General Manager to lead our front‑of‑house and heart‑of‑house teams.

As General Manager, you will oversee day-to-day operations, drive sales growth, manage profitability, and ensure every guest experiences top‑tier hospitality in our sports bar and family dining room.

Key Responsibilities
Team Leadership: Recruit, train, mentor, and schedule front‑of‑house and kitchen staff to create a positive, engaging workplace culture.

Operational Excellence: Maintain high standards of food safety, hospitality, speed of service, and brand execution.

Financial Performance: Manage labor costs, food waste, inventory, and operating expenses to hit target profit margins.

Guest Experience: Resolve customer feedback promptly and build strong relationships within the local West Springs community.

Compliance & Safety: Ensure compliance with provincial liquor laws, food safety regulations, and occupational health and safety standards.

Perks & Benefits
Competitive Pay:



$29.00 – $33.00 per hour

Health & Dental Benefits: Comprehensive extended health and dental coverage plan

In‑Store Promo Tab: Monthly allowance/promo tab for food, drinks, and team dining

Growth Opportunities: Ongoing leadership development and growth opportunities within the franchise network

Flexible Scheduling: Dynamic work hours across shifts, weekends, and game nights

Qualifications & Requirements
1+ years of restaurant management experience (General Manager or Assistant GM experience in high-volume casual dining preferred)
Valid ProServe certification (or willingness to obtain before start date)
Proven track record of managing labor and food costs effectively
Strong leadership, communication, and problem‑solving skills
Ability to work flexible schedules, including evenings, weekends, and holidays

Qualifications
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min
CAD $29.00/Hr.

Max
CAD $33.00/Hr.

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📌 General Manager - Boston Pizza West Springs (Alberta)
🏢 Boston Pizza International, Inc. (New Glasgow)
📍 Alberta