PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role drives the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.
This position has shared responsibility for the safety of people and pets, store cleanliness, merchandising and associate engagement.
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📌 Pet Care Retail Lead (Key Holder) (British Columbia)
🏢 PetSmart
📍 British Columbia
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