Overview

Languages

English

Education
Secondary (high) school graduation certificate
or equivalent experience

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Arrange for billing for services
Arrange for refunds and credits
Explain the type and cost of services offered
Issue receipts and other forms
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
Order office supplies and maintain inventory
Perform general office duties
Receive payments
Explain procedures, risks and benefits to clients




Answer clients' inquiries and provide information
Process claims transactions

Experience and specialization

Computer and technology knowledge
MS Outlook
Social Media
Simply Accounting

Additional information

Work conditions and physical capabilities
Attention to detail
Fast-paced environment

Personal suitability
Client focus
Excellent oral communication
Reliability
Team player
Honesty

Benefits

Health perks
Dental plan
Disability perks
Health care plan

Financial perks
Bonus
Group insurance benefits

Other benefits
Free parking available
Learning/training paid by employer
Paid time off (volunteering or personal days)
Team building opportunities

📌 Customer Service Agent Prince George
🏢 Northway Glass This link will open in a new window
📍 Prince George