Education
Secondary (high) school graduation certificate
or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Hospitality industry
Hotel, motel, resort
Responsibilities
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Exchange foreign currency
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Contact customers to deliver requested wakeup calls
Provide customer service
Experience and specialization
Computer and technology knowledge
Opera
Additional information
Work conditions and physical capabilities
Attention to detail
Rapid-paced environment
Standing for extended periods
Work under pressure
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Benefits
Health benefits
Dental plan
Health care plan
Vision care benefits
Financial benefits
Registered Retirement Savings Plan (RRSP)
Other advantages
Other advantages
📌 Hotel Night Auditor Winnipeg
🏢 NPC/Sandman Hotel Group/Sutton Place Hotel
📍 Winnipeg
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