Order Entry & Production Coordinator

Job Duties & Responsibilities
Receive customer purchase orders, glass schedules, drawings, and fabrication requirements
Review and confirm orders for completeness and accuracy, and enter customer orders accurately into the company’s order-entry and production system.
Confirm requested completion dates and delivery requirements.
Prepare and issue work orders, production sheets, labels, and fabrication information for the shop.
Coordinate daily production priorities.
Monitor orders through each stage of production and update order status accordingly.
Follow up on delayed, damaged, rejected, or remake glass and coordinate revised production schedules.
Coordinate rush orders and priority jobs while considering production capacity and existing commitments.
Maintain accurate records of order revisions, cancellations, remakes, and customer-approved changes.
Assist with production scheduling to maximize machine utilization and meet customer delivery deadlines.
Coordinate completed orders with packing, shipping, delivery, or customer pickup.
Assist with inventory checks for common glass types,



thicknesses, and materials required for upcoming production.
Report material shortages or production constraints that may affect scheduled orders.
Maintain organized electronic and paper records for customer orders, drawings, production documents, and revisions.
Assist with investigating order discrepancies, incorrect fabrication, breakage, and customer claims.
Ensure all production documentation is accurate and released on time.
Work closely with Sales, Production, Quality Control, Shipping, Purchasing, and Accounting departments.

Key Skills
Solid attention to detail and accuracy
Valuable organizational and time-management skills
Ability to manage multiple orders and changing production priorities
Solid communication and customer-service skills
Microsoft Excel & AUTO CAD
Minimum 1 year experience of architectural glass fabrication
Experience with glass fabricated is an asset

Pay: $43,000.00-$46,000.00 per year

Work Location: In person

📌 Order Entry & Production Coordinator Surrey (Canada)
🏢 ArcTech Glass
📍 Canada