We are looking for a friendly, organized and customer-focused Service Cashier & Customer Service Representative to join our team.

This position plays an important role in creating a positive experience for our customers. You will be one of the final points of contact for customers visiting our Service Department, helping ensure their experience is professional, productive and welcoming from start to finish.

What You'll Do
Greet Service customers in a friendly and professional manner
Process customer payments accurately and efficiently
Review invoices with customers and assist with general questions
Answer incoming telephone calls and direct inquiries appropriately
Assist customers with scheduling and general service-related inquiries
Communicate with Service Advisors and other departments to ensure a smooth customer experience
Follow up with customers as required
Maintain accurate customer and transaction records
Assist with administrative duties within the Service Department
Help maintain an organized and professional customer reception area
Support the Service team during busy periods




Contribute to achieving customer satisfaction and department performance goals

What We're Looking For
Strong customer service and communication skills
Friendly, professional and positive attitude
Excellent organizational skills and attention to detail
Comfortable handling payments and working within our DMS system, PBS
Ability to manage multiple priorities in a busy setting
Reliable and able to work effectively as part of a team
Previous customer service, cashier, reception or automotive dealership experience is an asset.
Compensation & Benefits
$22.00 per hour
Performance-based bonus chance
Full-time position
Employee advantages program
Training and development opportunities

Why Join Us

We believe great customer service starts with great people. We are looking for someone who enjoys helping customers, takes pride in their work and wants to be part of a team that works together to deliver an excellent experience.

Job Type: Full-time

Pay: From $22.00 per hour

Experience:
Dealership: 1 year (required)

Work Location: In person

📌 Service Cashier And Customer Service Representative Aurora
🏢 Highland Chevrolet Buick GMC Cadillac
📍 Aurora