Job Responsibility:

Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. This role is essential in providing exceptional customer service and ensuring a smooth operation at our front desk. The ideal candidate will have experience in a medical or dental office setting, showcasing excellent communication skills and the ability to manage multiple tasks efficiently.

Responsibilities
Greet and welcome patients and visitors in a warm and professional manner.
Manage phone systems effectively, answering calls promptly and directing inquiries as needed.
Perform data entry tasks accurately, maintaining up-to-date patient records and information.
Schedule appointments and manage the front desk calendar to optimize patient flow.
Assist with clerical duties, including filing, scanning documents, and handling correspondence.
Provide customer support by addressing patient inquiries and resolving issues in a timely manner.
Ensure the front desk area is organized, clean, and welcoming for all visitors.

Qualifications




Previous experience as a Front Desk Agent or in a similar role within a medical or dental office is preferred.
Strong customer service skills with a focus on patient satisfaction.
Proficiency in using computerized systems for scheduling and data entry.
Familiarity with phone systems and basic office equipment.
Excellent verbal and written communication skills.
Ability to multitask effectively while maintaining attention to detail.
A positive attitude and a team-oriented mindset are essential for success in this role.

Join us as we strive to provide outstanding service to our patients while fostering a supportive work setting!

Job Type: Part time

Pay: $16.00-$16.50 per hour

Benefits:
On-site parking

Adaptable language requirement:
French not required

Schedule:
Evening shift
Monday to Friday
Weekends as needed

Work Location: In person

📌 Front Desk Representative Calgary
🏢 The Inner Wellness
📍 Calgary