Elevate community experience as a Customer Service Representative with the Town of Ajax. This temporary role emphasizes exceptional service, complaint resolution, and program promotion across facilities.

Reporting to the Supervisor of Customer Service, you will ensure client needs are met while managing inquiries and resolving complaints promptly. You'll assist with facility rentals and memberships, while mentoring part-time staff to foster a positive setting. Proficiency with accounts payables and receivables, along with ActiveNet software skills, is essential to excel in this position.

Key Responsibilities:
• Deliver superior service by resolving customer issues swiftly
• Serve as front desk agent for public inquiries and assistance
• Process sales, registrations and cash transactions accurately




• Ensure accurate information is maintained for all activities
• Support part-time Customer Service Representatives with training

Requirements:
• Minimum 2 years relevant customer service experience
• One year Business Certificate in Recreation & Leisure Services
• Experience with ActiveNet recreation software
• Standard First Aid with CPR C certification
• Proven leadership and organizational skills

Contribute your expertise in customer service and municipal programming to enhance the community's recreational offerings in Ajax.
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📌 Customer Service Representative Town of Ajax (Ontario)
🏢 Town of Ajax
📍 Ontario