Elevate your career with AGI as a Passenger Service Agent, delivering first-class service to travelers in a energetic airport environment. Engage with customers, manage ticketing, and ensure safety procedures are followed.

As a key player at Alliance Ground International, you will provide exceptional customer service while assisting passengers with check-in, boarding, and baggage handling. Your outgoing personality and commitment to safety are essential in this customer-facing role. You will use your communication and critical thinking skills to address concerns and assist with reservation queries, contributing to a seamless travel experience.

Key Responsibilities:
• Deliver exceptional service according to AGI and airline standards
• Manage ticket counter and gate interactions professionally
• Process ticketing, reservations,



and refund transactions
• Address customer concerns regarding baggage and ticketing
• Communicate flight information and ensure passenger readiness

Requirements:
• Minimum 18 years of age with high school diploma or GED
• Authorization to work in the U.S. or Canada
• Completion of SIDA training for airport access
• One year of relevant customer service experience preferred
• Strong communication and time management skills

Stand out in the airline industry by providing quality service and ensuring passenger satisfaction as part of the AGI team.
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📌 Passenger Service Agent at AGI (Alberta)
🏢 lliance Ground International
📍 Alberta