Organization: Ministry of Public and Business Service Delivery and Procurement
Division: GovTechON - Technology Strategy and Planning Division
Job term: 1 Permanent
Job code: 17160 - Systems Officer 5
*Indicates the salary listed as per the OPSEU Collective Agreement.
Deadline to apply: Thursday, October 15, 2026 11:59 pm EDT
1 English Permanent, 222 Jarvis St, Toronto, Toronto Region or 33 King St W, Oshawa, Central Region, Criminal Record Check
About the job In this role, you will:
Analyze business requirements using tools such as process modeling, business process re-engineering, Joint Application Development (JAD) sessions, and interviews
Develop, manage, and monitor Agile/Scrum artefacts, including User Stories and Epics, to support product delivery from concept to release
Work collaboratively with teams to uncover and analyze technology solution requirements, communicate project updates to stakeholders, and maintain engagement throughout delivery
Create and maintain build documentation, implementation plans, handover documentation, data mapping documentation, and other communications required by the team
Gather and assess program and service information to recommend options that improve efficiency and reduce costs, while applying a digital mindset to manage requirements for I+IT projects that enhance government services
Provide systems consulting expertise and technical guidance for the design, development, integration, and maintenance of solutions; contribute to project delivery and testing activities
Periodically move to new project assignments at different sites throughout the GTA and Oshawa
What you bring to the team Business analysis expertise Bring your expertise in analyzing business needs and improving processes.




Hands-on experience with business analysis techniques, process modeling, re-engineering, JAD sessions, and interviews to assess requirements and gather program information
Ability to evaluate options, priorities, and impacts on service delivery and cost savings, providing leadership on projects of all sizes
Communication and collaboration skills Use your communication skills to lead discussions and build solid relationships.
Strong verbal and written skills to prepare business cases, reports, and recommendations
Experience building relationships and negotiating between clients and project teams
Skilled at managing requirement changes, ensuring compliance, and securing cooperation
Ability to adapt to different perspectives and apply methodologies like Waterfall, Iterative, and Agile
Critical thinking and problem-solving Turn complex data into clear solutions.
Experience in business modeling, use case modeling, and data flow analysis
Ability to lead analysis through all project phases, including gap analysis and solution evaluation
Skilled at identifying risks/issues and recommending resolutions
Agile knowledge and experience Bring a digital mindset and thrive in Agile environments.
Hands-on experience with Agile practices—sprints, planning, stand-ups, retrospectives
Ability to prioritize work, create user stories, and support Scrum teams
Curiosity to understand technical details and apply concepts effectively




Project management and IT knowledge Support project planning and delivery, leading requirements gathering and definition.
Experience developing business cases, project plans, and monitoring deliverables
Ability to manage requirements, prioritize issues, and evaluate progress
Knowledge of full system/software development life cycle, change management, QA, risk management, and business continuity planning
Additional information: Apply by: Thursday, October 15, 2026 11:59 pm EDT
1 English Permanent, 222 Jarvis St, Toronto, Toronto Region or 33 King St W, Oshawa, Central Region, Criminal Record Check
Work hours: Schedule 6
Category: Information Technology
Note: About security checks:
A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities.
If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in.
Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
The information that you provide for the purpose of this competition and the results from this competition may be used to fill other positions. These positions may be of various tenures including short-term assignments. Your information and the results from this competition will be retained for the purpose of filling vacancies in accordance with the applicable collective agreement or policy provisions.

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📌 Project Business Analyst (Ontario)
🏢 Ontario Government | Gouvernement de l’Ontario
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