Job Overview
We are seeking a dynamic and proactive Property Rentals Manager to lead our rental operations and deliver exceptional service to tenants and property owners alike. This role is vital in managing the end-to-end rental process, ensuring properties are leased efficiently, and maintaining strong relationships with clients. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational skills, and demonstrate a passion for property management. Your energy and enthusiasm will drive the success of our rental portfolio while providing outstanding customer experiences.
Responsibilities
Oversee the entire rental process from listing properties to lease signing, ensuring smooth and timely transactions
Manage property listings using Yardi or similar property management software, updating availability and details regularly
Conduct property viewings, answer prospective tenants’ questions, and negotiate lease terms to secure qualified tenants
Maintain accurate data entry and filing of all rental records, lease agreements, and tenant information
Coordinate with maintenance teams using CMMS (Computerized Maintenance Management System) to schedule repairs and inspections
Provide exceptional customer service via phone, email,
and in-person interactions, demonstrating skilled phone etiquette at all times
Develop and nurture robust relationships with tenants and property owners to enhance customer satisfaction and retention
Skills
Proficiency with Yardi or comparable property management software for data management and reporting
Previous office experience with administrative tasks such as filing, data entry, and record keeping
Strong sales skills with the ability to negotiate lease terms confidently and effectively
Excellent customer service skills with a friendly, professional demeanor and phone etiquette
Knowledge of property management practices, including tenant screening, lease agreements, and maintenance coordination
Experience in sales or customer relationship management to foster positive interactions with clients
Join us to be part of a vibrant team dedicated to excellence in property rentals! We value energetic specialists who are eager to make a difference in our community by providing top-tier service while managing our valuable rental assets.