Jolera in Ottawa, Ontario, is seeking an experienced Technical Support/Field Services qualified to deliver remote and on-site IT support for MSP clients. You will handle service tickets, troubleshoot issues, and coordinate with onsite technicians across various client locations in the city, with travel up to 30-40% as required.
The role requires 3–5 years in technical support, relevant certifications, and strong communication skills.
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📌 Field & Remote IT Support Specialist (Quebec City)
🏢 Jolera
📍 Quebec City
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