The Property Leasing Coordinator reports to the Property Manager and will be responsible for the promotion of our portfolio and community and assisting tenants with all tasks required to help smooth their transition to our neighbourhoods. You will be in regular contact with the UBC Housing and Relocation Services office who deal with faculty/staff rental programs, loan programs, realtors, other information and more.
The role ensures all tenants and prospective tenants receive personalized service from the start and develop robust relations during tenancy. We provide exceptional, tailored customer service to the faculty and staff of UBC, and so excellent communication skills, both verbal and written, is essential. You will be the first point of contact for leasing matters, and therefore will need to respond promptly and demonstrate professionalism at all times.
Key Responsibilities (include, but are not limited to): Answer phone enquiries and respond promptly to emails regarding potential tenancy questions, including office walk-in’s
Communicate with applicants regarding suite availability and ensure follow-up is completed to waitlist inquiries, promptly
Conduct suite viewings and building tours in order to promote leasing and minimize vacancy
HRS (UBC Housing and Relocation Services) Office requirements
Tracking all phone, emails, walk-ins and record in spreadsheet
Co-ordinate with Housing Programs Coordinator: Applicant tracking for housing (Update weekly/ad hoc spreadsheet)
Tracking Client/VIP




Provide HRS Office with any Ad Hoc Information Request from VGH
Communicate with applicants and ensure follow-up is completed to waitlist inquiries and suite availability information
Complete and review:
o Confirmation of UBC employment and VGH eligibility
o Prepare new lease
o Track lease agreement end dates
o Input Accounting forms into Yardi
Assists Property Administrators with parking and storage audits
Assist and provide information to management for future development projects about housing trends, requirements, suggestions.
Participating in regular marketing meetings as requested
Participate in weekly VGH operations meetings
Other administrative tasks that may be required as directed by the Property Manager
Competencies and Qualifications A relevant Diploma or Degree.
A minimum of 2 years’ experience in the real estate or property management industries.
Communicates effectively and professionally, both oral and written
Develops and sustains cooperative working relationships, professional phone manner
Mature and self-motivated team player
Allocates one’s time effectively and manages tight deadlines
Able to resolve problems using facts and sound reasoning
Proficiency with MS Office
Experience with Yardi Voyager is an asset.
Demonstrated knowledge of all governing legislation such asResidentialTenancy Act;HumanRightsCode;PersonalInformationProtectionActof British Columbia;Building code, Fire Code and Occupational Health and Safety.

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📌 Leasing Coordinator (British Columbia)
🏢 UBC Properties Trust
📍 British Columbia