Help people navigate the most difficult times of their lives
Bring your empathetic communication skills and understanding of complex case management, needs assessment, emotional support and client advocacy to a dedicated team as we support victims and witnesses of crimes while they participate in the criminal court process.
About the job As a member of the Victim/Witness Assistance Program (VWAP) office team, you can expect your typical day to include responsibilities such as the following:
Informing clients about their case, victims' rights, and what they need to know about and can expect during the criminal court process
Educating and helping victims and witnesses understand their role in the criminal justice system
Providing emotional support and crisis intervention to vulnerable clients through a trauma-informed and victim-centered lens, including assessing risks and needs
Maintaining relationships with criminal justice partners and community agencies to advocate on behalf of your clients and refer clients for services like counselling and safety planning
Documenting throughout the case management process to create timely and accurate case notes
Participating in projects to review and improve services, committees to collaborate and build relationships, and public education activities to promote the program
Read about the Victim/Witness Assistance Program and how the program helps victims and witnesses of crime.
Mandatory requirements You have proficiency in English as well as in oral and written French at the advanced level.
You have a valid class G Ontario's driver's license (or equivalent) with ability to travel to other offices and courthouses within the East region.
Technical Knowledge You have the ability to support marginalized and vulnerable clients who are victims or witnesses of crimes, including but not limited to intimate partner violence, sexual assault,



child abuse, and homicide
You have crisis response and intervention skills to help clients in need
You can interpret and apply relevant legislation and policies about victims of crime and court proceedings to support clients in their understanding of legal court processes
Judgement and Problem Solving Skills You can identify risks to clients, develop case plans, make appropriate referrals and communicate to justice partners
You can address complex client needs based on information provided
You can recommend new services or service improvements and foster co-operation when implementing changes
You can collaborate with your team members and manager on complicated and contentious issues
Communication, Interpersonal and Teamwork Skills You can support clients from diverse communities and be sensitive to their needs
You can network with community agencies and work together with criminal justice partners
You can write reports and case file summaries
You can help develop and deliver training programs and public education sessions
You can contribute to an inclusive workplace for your team members and clients
Case Management, Organizational and Planning Skills You can manage a large caseload of files with little supervision
You can prioritize work in an environment with challenging and urgent deadlines
Computer Skills You can use a variety of MS Office software for communication, reports, and presentations
You can work with database systems to access and maintain case and client records
You can use video conferencing systems and applications to engage with clients
Address: 1 Bilingual English/French Temporary, duration up to 12 months, 1015 King St, L'Orignal, East Region, Vulnerable Sector Check
Note: This ad is also available in French.
The deadline to apply is Tuesday, October 20, 2026 11:59 pm EDT . Late applications will not be accepted.

#J-18808-Ljbffr

📌 Victim/Witness Services Worker - Bilingual (English/French) (Ontario)
🏢 Attorney General | Procureur général
📍 Ontario