Deliver exceptional service as a Contact Center Representative at TD Insurance in Markham, Ontario. Engage with customers, provide solutions, and build lasting relationships through value-based conversations.

As a contact center representative for TD Insurance, you will assist clients with insurance inquiries and support their needs through exceptional customer service. With a hybrid workplace model, you will enjoy a mix of collaborative in-office and independent remote work. Dive into ongoing training and development opportunities to refine your skills and achieve personal and company goals.

Key Responsibilities:
• Provide expert advice during customer interactions
• Resolve inquiries efficiently at first contact
• Meet performance objectives in customer experience




• Participate actively in training and skill development
• Foster lasting relationships through exceptional service

Requirements:
• Post-secondary education or relevant experience
• Exceptional listening and communication skills
• Experience in customer service or financial industries
• Solid digital literacy across devices
• Ability to multitask and handle sensitive information

Elevate your customer service skills and help families understand their insurance needs at TD Insurance.
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📌 TD Insurance Contact Center Representative (Ontario)
🏢 TD Insurance Direct Agency Inc. / Agence Directe TD Assurance
📍 Ontario