Overview
The Mobile Supervisor is responsible for the overall quality of service delivery, departmental morale, and overall operational efficiency of the Mobile Department operations.

Job Skills / Requirements
What We Offer

Competitive wages (based on site rate)

Uniforms provided at no cost

Development and training through Paladin's Learning Management System

Opportunities for career growth in the field or corporate

May be eligible for extended health and dental benefits

Employee and Family Assistance Program

Exclusive discounts with company partners

Overview of Responsibilities

Balance supervisor oversight of the Mobile Officers on shift while completing patrols, alarms, tasks

Provide written recommendations for efficiencies to the Mobile Manager to enhance service levels to Paladin's clients and improve the employee experience

Check in and monitor the progress of all mobile units on shift and reach out if anyone is falling behind and provide support

Communicate all client and management expectations effectively to the Mobile Officers while nurturing a team-based approach to problem solving

For new Mobile Officers, the Mobile Supervisor will check in frequently to confirm the new Mobile Officer has received thorough and correct training. The Mobile Supervisor will flag any deficiencies for the Mobile Manager to address

Upon request of the Mobile Manager, the supervisor will program and install Tracktik checkpoints at new sites or to replace missing or malfunctioning checkpoints at existing sites. The Mobile Supervisor is not to create recent checkpoints without the written permission of the Mobile Manager on a case-by-case basis

Report any concerns regarding fleet vehicles to the Mobile Manager via writing. The Mobile Supervisor will also frequently spot check mobile units for cleanliness and damage and will elevate as needed to the Mobile Manager





Provide an end of shift briefing via writing to the Mobile Manager of any tasks or duties beyond that of regular activities such as patrolling, alarms, etc.

Requirements

Minimum of 1 year of work experience in the security industry

Valid BC Security Licence

Valid BC Class 5 Driver's License with clean driver's abstract

Ability to pass a Criminal Record Check

First Aid with AED Certified, to provincial standards

MOAB (Management of Aggressive Behaviour) certified

Ability to quickly plan, organize, and problem solve

Ability to make decisions based on Paladin best practices when no manager is available

Must possess strong deportment and professionalism in all situations

Strong written and verbal English communication skills

Flexible availability (nights, weekends, holidays)

Legal eligibility to work in Canada

Certification Requirements (All)

Valid BC Security Licence

Additional Information / Benefits
Paladin Security: Great Place To Work Certified 2026 - Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation, Paid Sick Days

This job reports to the Mobile Manager

This is an Full time position

#J-18808-Ljbffr

📌 Mobile Supervisor (British Columbia)
🏢 Paladin Security
📍 British Columbia